Call Pickup
The Call Pickup feature allows any FXS user (endpoint) to pick up (answer) an incoming call (ringing) of another FXS user within the same Trunk Group ID. Call pickup is done by pressing (dialing) a user-defined sequence of phone keys (e.g., "#77"). When the FXS user presses this call-pickup key sequence and the phone of another FXS user is ringing, the incoming call is automatically forwarded to the FXS user attempting to pick up the call. For example, assume that three FXS phones are connected to the device and configured with the following:
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Phone numbers: 100, 200 and 300 |
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Call-pickup key sequence: "#77" |
If there is an incoming call for FXS user whose phone number is 100, FXS user whose phone number is 300 can pick up the call by dialing "#77".
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The Call Pickup feature is supported only for FXS endpoints within the same Trunk Group ID. |
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For the Call Pickup feature, the channel select mode ('Channel Select Mode') of the FXS endpoints' Trunk Group must be configured to By Dest Phone Number (see Configuring Trunk Group Settings). |
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If more than one FXS phone is ringing and an FXS user dials the call-pickup key sequence, the first phone number configured in the Trunk Groups table is picked up. In our example (above), if FXS endpoints 100 and 200 are ringing and FXS endpoint 300 dials the call-pickup key sequence, the incoming call for FXS endpoint 100 is picked up (forwarded to FXS endpoint 300). |
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To configure the call-pickup key sequence: |
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Open the Keypad Features page (Setup menu > Signaling & Media tab > Analog Gateway folder > Keypad Features). |
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In the 'Call Pickup Key' field (KeyCallPickup), enter the sequence of phone keys for call pickup. |
